Shipping policy
Shipping Policy
1. Introduction
This Shipping Policy describes the methods of shipping for products purchased on www.casbastudio.com (hereinafter referred to as the "Site"). By placing an order, you agree to the shipping terms outlined here.
2. Shipping Methods
Products ordered will be shipped via a reliable shipping service. Shipping methods may vary based on destination and product type.
3. Shipping Costs
Shipping costs are calculated at the time of payment and vary based on destination and package weight. Any applicable shipping fees will be clearly indicated before order confirmation.
4. Delivery Times
Estimated delivery times are as follows:
- Italy: 3 to 5 business days
- European Union: 5 to 10 business days
- Other Countries: 8 to 10 business days
Please note that delivery times are indicative and may vary due to external factors such as customs delays or weather conditions.
5. Shipment Tracking
After your order is dispatched, you will receive an email with a tracking number to monitor your shipment. You can use this number to check the delivery status on the courier's website.
6. Right of Withdrawal
Under Article 6 of EU Directive 2011/83, you have the right to withdraw from the purchase contract without penalty within 14 days from the date of receipt of the goods. For more information, please refer to our Return Policy.
7. Shipping Address
It is the customer’s responsibility to provide a correct and complete shipping address. The Company is not liable for any delays or delivery issues caused by incorrect information.
8. Contact Information
For further information regarding shipping, please contact us at: info@casbastudio.com.